By participating in the City of Milwaukee Deferred Compensation Plan, you are working to prepare for your future retirement. You may have questions—about Plan access, investment options, and more. To help you find out everything you need to know, we've put together a list of some of the most frequently asked questions.

• How do I enroll in the City of Milwaukee Deferred Compensation Plan?
• How do I change my address on my account?
• How do I verify or change my beneficiary?
• What is the maximum I can contribute from my paycheck?
• What is the difference between before-tax and Roth after-tax contributions?
• Can I change/stop my contribution amount?
• What is the Age 50 Catch-Up?
• Can I use the Special 3-Year Catch Up with the Age 50 and Over Catch-Up?
• Can I make rollover contributions to my Plan account?
• What kind of transactions and services are available via the website, telephone or mobile app?
• When are transactions effective?
• Can I cancel a transaction after I receive a confirmation number?
• What are frequent trading restrictions?
• What withdrawal options do I have while I am still employed?
• What distribution options do I have when I leave employment?
• Do I have to pay taxes and/or penalties on the money I withdraw from the Plan?
• Does the City of Milwaukee Deferred Compensation Plan have a Loan Program?
• How do I find out how much I owe on my loans?
• What happens if I default on a loan?
• What happens to my loan if I no longer work for my employer?
• I have a current loan and I'm on a military leave of absence. How do I handle my loan payments?
• What is the Information Line?
• How do I use the Information Line?
• What is the alternate security process used by the Information Line?
• What are the New York Stock Exchange holidays?
• I forgot my password. How can I get another one?
• When can I expect my account statements to arrive?
• What should I do if I’m getting divorced?
• Who can I contact if I have an American United Life (AUL) Policy?



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