Question:
How do I use the Information Line?

Answer:

Step 1: From a touch-tone telephone, dial 844-360-MDCP (844-360-6327).

Step 2: Enter your Social Security number using the telephone keypad numbers.

Step 3: Enter your 6 digit PIN number.

If you’re calling from a rotary telephone, the voice recognition feature will allow you to access the information line by saying your Social Security number and password.

Step 4: From the Main Menu, select an appropriate number to perform the function you want.

At any time during your call, you can press:
9 — from any point to exit the Information Line

0 — to talk with a Customer Service Associate