Most plan transactions and information requests can be made 24 hours a day, 7 days a week through this website by selecting Account
or by calling the Information Line at 844-360-MDCP (844-360-6327).
In each case, account access is restricted by use of your Social Security Number and password. Your password is assigned by Voya and mailed to your home address. Upon initially accessing your account, you may establish your own unique username and password.
Transactions completed before 3 p.m. Central time will be processed the same day. Transactions completed after 3 p.m. Central time will be processed the next business day. The only exception is deferral changes, which will become effective as soon as administratively possible, but no earlier than the first payroll of the month following the month of your election.
If you would like to speak with a Customer Service Associate, call the Information Line at 844-360-MDCP (844-360-6327). Customer Service Associates are available from 7:00 a.m. to 7:00 p.m. CT, Monday through Friday, except on New York Stock Exchange holidays.